Terms of Use

1. Scope and acceptance

These Terms of Use (Terms) are an agreement between you and Batu Ganioglu, doing business as Relm, an individual operating Relm from Massachusetts, United States (Relm,we, us, or our). They apply to the Relm mobile application, getrelm.app, and related services that link to them (together, the Services).

By downloading, accessing, or using the Services, you agree to these Terms. You separately accept the Community Terms before using social posting features. If you do not agree, do not use the Services.

These Terms supplement Apple's standard Licensed Application End User License Agreement (Apple EULA). If these Terms conflict with the Apple EULA on a matter governing your App Store licence or Apple's services, the Apple EULA and applicable App Store terms control that matter.

2. Eligibility and accounts

You must be at least 13 years old to use Relm and legally able to enter into these Terms. If you are under the age of majority where you live, a parent or legal guardian must review and agree to these Terms on your behalf where consent is required by law. The Services are not directed to children under 13.

Permanent accounts use Sign in with Apple or an email magic link; Relm does not issue account passwords. You must provide accurate information, keep the connected email or Apple account secure, promptly tell us of suspected unauthorized use, and accept responsibility for activity you authorize. You may not sell, transfer, or share access to your account.

You can delete your Relm account in Settings. Deleting an account or uninstalling the app does not cancel an App Store subscription; see Subscriptions and billing.

3. Licence and ownership

Subject to these Terms and the Apple EULA, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable licence to use Relm for personal, non-commercial purposes on Apple-branded products you own or control, as permitted by Apple's Usage Rules. No ownership interest is transferred to you.

Relm and its licensors retain all rights in the software, interfaces, design, visual elements, documentation, databases, trademarks, and other materials we provide, excluding content you or other users post. Any rights not expressly granted are reserved.

4. Acceptable use

You may not use the Services to:

• break the law, violate another person's rights, or encourage unlawful or dangerous conduct;
• copy, sell, rent, sublicense, redistribute, or commercially exploit the Services except with our written permission;
• reverse engineer, decompile, or attempt to discover source code except to the limited extent applicable law expressly permits;
• scrape, crawl, harvest, or use bots or automated systems to access the Services without our written permission;
• bypass security, access controls, subscription checks, rate limits, or other technical restrictions;
• introduce malware or interfere with the availability, integrity, or security of the Services or another user's device or account;
• access another account without authorization, impersonate someone, or misrepresent your affiliation;
• extract data to build, train, benchmark, or improve a competing product or service; or
• use imported, generated, or exported information in a way that infringes privacy, intellectual-property, or other legal rights.

5. Your community content

Relm's optional social features let you publish workout posts, captions, comments, replies, a profile photo, a handle, a display name, and a bio (User Content).You keep ownership of your User Content.

When you submit User Content, you grant Relm a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, format, display, distribute, and moderate it only as reasonably necessary to operate, provide, secure, and improve the Services and enforce these Terms. This licence includes allowing infrastructure providers to process the content for those purposes. It does not give us the right to sell your User Content to advertisers.

The licence ends when your User Content is deleted, except that copies may remain for a limited time in backups, caches, content shared by others, and records reasonably retained for safety, legal compliance, dispute resolution, or enforcement. Those retained copies remain subject to the limited purposes above.

You represent that you own or have all rights and permissions needed to submit the User Content and grant this licence, and that doing so will not violate these Terms, the law, or anyone else's rights. You are responsible for choosing what to post and for the audience created by your profile and privacy settings.

6. Community safety rules

Relm has zero tolerance for objectionable content or abusive behavior. You may not post, upload, link to, or transmit content that:

• harasses, bullies, stalks, threatens, exploits, or targets another person;
• promotes hatred or discrimination based on race, ethnicity, national origin, religion, disability, sex, gender, gender identity, age, or sexual orientation;
• is sexually explicit or pornographic, exploits or sexualizes minors, or facilitates sexual services;
• depicts or promotes graphic violence, suicide, self-harm, eating disorders, dangerous dieting, or illegal performance-enhancing substances;
• provides dangerously false health or fitness information likely to cause serious harm;
• reveals another person's private or identifying information without permission;
• is unlawful, defamatory, fraudulent, deceptive, or infringes copyright, trademark, privacy, publicity, or other rights;
• contains malware, malicious links, spam, scams, coordinated manipulation, or unsolicited commercial promotions; or
• impersonates another person, misrepresents identity or affiliation, or evades an enforcement action.

7. Reporting, blocking, moderation, and appeals

You can report posts and comments in the app and block other users. Blocking removes the blocked user's content from your view and prevents interaction through the features Relm provides. You can manage blocked accounts in Settings. To report outside the app, emailsupport@getrelm.app.

Our process is designed to review a reported Community Terms violation and take appropriate action within 24 hours after we receive the report. Action may include limiting visibility, removing content, restricting features, warning or suspending a user, terminating an account, and preserving relevant records. Serious or urgent safety issues may be escalated immediately. We may also act without a report when we become aware of a violation.

We may use automated signals and human review, but we do not promise to pre-screen every submission or prevent all harmful content from appearing. Moderation decisions require judgment, and we do not guarantee that all users will agree with them. Reports and related evidence may be retained after content is removed to identify repeated abuse, protect users, and comply with law.

To appeal an account or content action, email the support address above with the account email or handle, the action being appealed, and the reason you believe it should be reconsidered. We will review the available information and respond when reasonably practicable.

8. Copyright complaints

If you believe User Content infringes your copyright, emailsupport@getrelm.appwith the subject “Copyright Notice” and include:

• identification of the copyrighted work and the allegedly infringing material, including its location in Relm;
• your name, contact information, and a physical or electronic signature;
• a good-faith statement that the disputed use is not authorized by the rights holder, its agent, or law; and
• a statement, made under penalty of perjury, that the information is accurate and that you are authorized to act for the rights holder.

We may remove or restrict disputed material and terminate repeat infringers when appropriate. We may send the notice to the affected user and may process a valid counter-notice as permitted by law.

9. Subscriptions and billing

Relm may offer auto-renewing monthly or annual subscriptions to Relm Premium. The purchase screen in the App Store transaction shows the subscription available to you, including its localized price, billing period, included features, and any trial or introductory offer. Those details control your purchase. A trial applies only if Apple shows you as eligible when you subscribe.

• Payment is charged to your Apple Account when you confirm the purchase.
• A subscription renews automatically unless you cancel at least 24 hours before the end of the current period. Apple charges renewal within 24 hours before that period ends.
• If a trial is offered, it converts to the paid subscription shown at signup unless you cancel before the trial ends.
• You can manage or cancel in your Apple Account subscription settings. Cancellation stops future renewal and normally takes effect at the end of the paid period.
• Deleting your Relm account or the app does not cancel the subscription.
• Apple processes payment, price-change consent where required, billing issues, and refund requests under its terms. Relm does not receive your payment-card details.

Except where law requires otherwise, cancellation does not create a refund or credit for a partially used period. Your statutory refund and consumer rights are not limited. Premium features may evolve, but we will not materially remove the expected value of a paid period without providing any notice, refund, or other remedy required by law.

10. Health, fitness, and nutrition notice

Relm is a general consumer fitness and training tool. It isnot a medical device, healthcare provider, emergency service, or source of medical advice, diagnosis, treatment, or prevention. Recovery scores, calorie and nutrition information, generated routines, coaching output, and other calculations are estimates that may be incomplete, delayed, or inaccurate.

You are responsible for deciding whether an activity, plan, or suggestion is appropriate for you. Consult a qualified healthcare professional before changing an exercise or nutrition program, especially if you have a medical condition, are pregnant, take medication, or have concerns about your health. Stop exercising and seek appropriate help if you experience pain, faintness, dizziness, shortness of breath, or other concerning symptoms.

Do not use Relm for emergency, clinical, employment, insurance, or other high-impact decisions. Contact local emergency services in an emergency. Nothing in this section excuses Relm from responsibility that cannot lawfully be excluded.

11. Data, backups, and privacy

Relm is offline-first: core training data is stored on your device by default. Cloud backup and social features are optional. ThePrivacy Policy explains what Relm handles, where it is processed, how long it is retained, and your choices. TheConsumer Health Data Privacy Policyprovides additional health-data disclosures.

You can create a JSON export in Settings and should keep independent copies of information you cannot afford to lose. Although we take reasonable steps to protect and maintain the Services, no device, transmission, or backup system is guaranteed to be uninterrupted, secure, complete, or recoverable. Privacy and consumer laws may give you rights that are unaffected by this operational warning.

12. Third-party services

The Services interact with third parties such as Apple and its App Store and HealthKit services, hosting and email infrastructure, USDA FoodData Central, Open Food Facts, and Google or YouTube when you request the relevant feature. Third-party services have their own terms and privacy practices, and their availability is outside our control. A link, food result, or embedded video is not an endorsement or a guarantee of accuracy. The Privacy Policy identifies when information is sent to these services.

13. Availability and service changes

We may maintain, update, modify, suspend, or discontinue a feature or part of the Services for product, security, legal, or operational reasons. We do not guarantee that every feature will always be available, compatible with every device or iOS version, uninterrupted, or error-free.

We will provide reasonable notice of a material adverse change when practicable. If we discontinue a material paid feature during a period you already purchased, we will provide any refund or other remedy required by law. Where practicable, we will allow time to export relevant data before permanently discontinuing an online feature.

14. Suspension and termination

You may stop using Relm and delete your account at any time. We may restrict, suspend, or terminate access if you materially or repeatedly breach these Terms, create risk or harm for another person or the Services, evade enforcement, or if action is reasonably necessary for security or legal compliance.

When appropriate, we will give notice and a reasonable opportunity to correct or appeal an issue. We may act immediately for severe abuse, credible safety threats, fraud, security incidents, or legal requirements. When access ends, the licence in section 3 ends. Terms that by their nature should survive will survive. This includes content licences needed for retained copies, payment obligations, disclaimers, liability, dispute terms, and enforcement records.

15. Warranty disclaimer

To the maximum extent permitted by law, the Services are provided “as is” and “as available.” Relm disclaims implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not promise that outputs or third-party information will be accurate or suitable for your circumstances, or that the Services will be uninterrupted, secure, or error-free.

Some jurisdictions do not allow certain warranty exclusions. In that case, the exclusions apply only to the extent permitted, and nothing in these Terms excludes a warranty or statutory consumer right that cannot lawfully be excluded.

16. Limitation of liability

To the maximum extent permitted by law, Relm will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, goodwill, opportunities, or data, arising out of or relating to the Services, even if advised that such harm was possible.

To the maximum extent permitted by law, Relm's total liability for all claims arising out of or relating to the Services or these Terms will not exceed the greater of (a) the amount you paid for Relm in the 12 months before the event giving rise to the claim or (b) US$100.

These limits do not apply to liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, willful misconduct, or any other liability that cannot lawfully be limited. They also do not reduce non-waivable privacy, data-protection, or consumer rights. The limits apply only to the extent permitted where you live.

17. Responsibility for claims

To the extent permitted by law, you are responsible for third-party claims, losses, and reasonable costs arising from your User Content, your material breach of these Terms, or your violation of another person's rights. This responsibility does not apply to the extent a claim results from Relm's negligence, willful misconduct, or violation of law. We will give reasonable notice of a covered claim and allow you to participate in its defense; you may not settle it in a way that admits fault by or imposes obligations on Relm without written consent.

18. Apple-required terms

These Terms are between you and Batu Ganioglu, not Apple. Relm, not Apple, is solely responsible for the app and its content, maintenance and support, and claims relating to the app, subject to these Terms and applicable law. Apple has no obligation to provide maintenance or support. If the app fails to conform to an applicable warranty, you may notify Apple and Apple may refund the app's purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation.

Relm, not Apple, is responsible for addressing product-liability, regulatory, consumer-protection, and intellectual-property claims relating to the app. You represent that you are not located in a country subject to a U.S. Government embargo or designated as supporting terrorism, and that you are not on a U.S. Government list of prohibited or restricted parties. You must comply with applicable third-party terms when using Relm.

Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you after your acceptance. TheApple EULAalso applies.

19. Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Massachusetts, United States, excluding conflict-of-law rules. Subject to the consumer protections below, state and federal courts located in Massachusetts have jurisdiction over disputes relating to these Terms or the Services.

Before filing a claim, you and Relm agree to make a good-faith effort to resolve it informally by contacting the other party and allowing a reasonable time to respond. This does not prevent either party from seeking urgent or injunctive relief, and it does not extend or waive a legal deadline.

If you are a consumer, you retain the protection of mandatory laws and any right to bring proceedings in your home courts that cannot be waived. In particular, consumers in the EEA or UK may rely on mandatory protections in their country of residence and may bring proceedings there. These Terms do not require individual arbitration or waive a right to participate in a class or representative action.

20. Standard legal terms

• Entire agreement. These Terms, the Community Terms included here, the Apple EULA, and purchase terms shown for a transaction form the agreement about your use of the Services. Privacy notices describe data practices and do not reduce rights provided by law.
• Severability. If a provision is unenforceable, it will be enforced to the greatest lawful extent or removed, and the remaining provisions will continue.
• No waiver. A failure to enforce a provision is not a waiver of the right to do so later.
• Assignment. You may not transfer these Terms without our consent. We may transfer them as part of a merger, acquisition, reorganization, or sale of the Services, provided the transfer does not reduce your non-waivable rights.
• Events outside reasonable control. Neither party is responsible for delay or failure caused by events outside its reasonable control, except for obligations that applicable law does not excuse.
• Third-party beneficiaries. Except for Apple and its subsidiaries as stated above, these Terms do not create rights for anyone other than you and Relm.
• Electronic communications. You agree that notices may be provided in the app, on the website, or to the email associated with your account, subject to applicable law.

21. Changes and contact

We may update these Terms to reflect product, legal, safety, or operational changes. The effective date and version at the top will be updated. For material changes, we will provide reasonable advance notice in the app, on the website, or by email when practicable, and we will request affirmative acceptance where required by law or by the nature of the change. Otherwise, continued use after the effective date means you accept the revised Terms. If you do not agree, stop using the Services before the changes take effect.